ecommerce questionnaire

1, Please indicate your gender.

Male Female Prefer not to answer

2, Please indicate your age group.

Under 16 16 - 24 25 - 34 35 - 49 50 - 64 Over 65 Prefer no to answer

3, Do you represent one of the following?

Individual person group or Organisation

4, Do you have a disability?

Visual Hearing Physical Mental Prefer not to answer I don't have a disabilty, but know someone /work in the sector. I don't have a disabilty or work with /know anyone disabled

5, Do you use specialist software to aid your accessibility on the computer?

Yes No

6, What software do you use? (you may enter more than one if applicable)

7, Does the software you use meet your accessibility needs?

Yes No

8, Please explain any good points.

9, Please explain any bad points.

10, How would you rate the software you use?

Excellent Verry Good Good Limited Totally inadequate

11, Do you think the software could be improved?

Yes No

12, If you answered yes to the last question, please explain how.

13, What was the cost of the software?

Under £20 £21 - £49 £50 - £69 £70 - £99 £100 - £149 Over £150

14, Do you think the cost was good value?

Yes No

15, In your opinion, please rate the value of the software in relation to the cost.

Excellent Very Good Good Not Very Good Extortionate

16, Do you use additional technology to aid your accessibility on the computer?

Yes No

17, What technologies do you use?

18, Does the technology you use meet your accessibility needs?

Yes No

19, Please explain any good points.

20, Please explain any bad points

21, How would you rate the technology you use?

Excellent Verry Good Good Limited Totally inadequate

22, Do you think the technology could be improved?

Yes No

23, If you answered yes to the previous question, please explain how.

24, What was the cost of the technology?

Under £20 £21 - £49 £50 - £79 £80 - £119 £120 - £149 Over £150

25, Do you think the cost was good value?

Yes No

26, In your opinion, please rate the value of technology in relation to the cost.

Excellent Very Good Good Not Very Good Extortionate

27, Do you think the internet is adequately accessible to disabled individuals?

Yes No

28, In your opinion, please select the level of provision the internet currently provides.

Excellent Very Good Good Limited Totally inadequate

29, please enter any comments you think may improve internet accessibility.

30, Do you think ecommerce is adequately accessible to disabled individuals?

Yes No

31, Select the disability level of provision ecommerce currently provides (in your opinion).

Excellent Very Good Good Limited Totally Inadequate

32, Please enter any comments you think may improve accessibe ecommerce.

33, Are you familiar with any particular software or technologies that provide good ecommerce accessibilty?

Yes No

34, Please list any issues you think there may be with current ecommerceaccessibility provision.

35, Please take your above issues into consideration and list the relevant effects you think may have arisen

36, Do you think there is room for improvement in ecommerce accessibility?

Yes no

37, How do you think software improvements can be made?

38, How do you think technological improvements can be made?

39, Do you think ecommerce accessibility improvements are commercially viable?

Yes No

40, Do you think commercial viability is, or should be an issue that is considered?

Thank you again for taking the time to complete the questionnaire, please click on the finished button below to continue.