ecommerce questionnaire

Welcome and thank you for taking the time to participate in this ecommerce accessibility research. 

Please note; this online questionnaire is totally anonymous and no personal information will be stored.  

The questionnaire relates mostly to accessible ecommerce (disability access), the current solutions that may be associated with the software and technologies and to what extent their effects.

There are only 40 question, which are mostly multiple choice and are completed by selecting an answer from the drop down menus.  The whole questionnaire can be completed in approximately 4 to 9 minutes and the data will automatically  be collected when you click the finish button a the end. 

1, Please indicate your gender.


2, Please indicate your age group.


3, Do you represent one of the following?


4, Do you have a disability?


5, Do you use specialist software to aid your accessibility on the computer?


6, What software do you use? (you may enter more than one if applicable)


7, Does the software you use meet your accessibility needs?


8, Please explain any good points.


9, Please explain any bad points.


10, How would you rate the software you use?


11, Do you think the software could be improved?


12, If you answered yes to the last question, please explain how.


13, What was the cost of the software?


14, Do you think the cost was good value?


15, In your opinion, please rate the value of the software in relation to the cost.


16, Do you use additional technology to aid your accessibility on the computer?


17, What technologies do you use?


18, Does the technology you use meet your accessibility needs?


19, Please explain any good points.


20, Please explain any bad points


21, How would you rate the technology you use?


22, Do you think the technology could be improved?


23, If you answered yes to the previous question, please explain how.


24, What was the cost of the technology?


25, Do you think the cost was good value?


26, In your opinion, please rate the value of technology in relation to the cost.


27, Do you think the internet is adequately accessible to disabled individuals?


28, In your opinion, please select the level of provision the internet currently provides.


29, please enter any comments you think may improve internet accessibility.


30, Do you think ecommerce is adequately accessible to disabled individuals?


31, Select the disability level of provision ecommerce currently provides (in your opinion).


32, Please enter any comments you think may improve accessibe ecommerce.


33, Are you familiar with any particular software or technologies that provide good ecommerce accessibilty?


34, Please list any issues you think there may be with current ecommerceaccessibility provision.


35, Please take your above issues into consideration and list the relevant effects you think may have arisen


36, Do you think there is room for improvement in ecommerce accessibility?


37, How do you think software improvements can be made?


38, How do you think technological improvements can be made?


39, Do you think ecommerce accessibility improvements are commercially viable?


40, Do you think commercial viability is, or should be an issue that is considered?


Thank you again for taking the time to complete the questionnaire, please click on the finished button below to continue.

 



03133362 - Copyright © 2009 Steve Griffiths All rights reserved.
Revised: 11/05/09